New York Times Website
Eye tracking study for a precise understanding of reading patterns and discover article legibility improvements.
Using Tobii and SMI hardware
my work
Bose Product Vision
Global co-design program testing major product concepts to inform Bose's hardware roadmap.
Included Bose Frames and Ultra Open Earbuds
Google Jigsaw Trainer
VR simulation platform that trains police officers on high stress deescalation techniques.
Tested with Newark Police Department
Kroger Mobile App
Led formative research for Kroger grocery e-commerce application for shoppers to order groceries.
Overlapped with the early Instacart partnership
Harley-Davidson Electric Motorcycle
Pre-launch testing and improvements for the LiveWire display, including navigation and safety features.
On-road testing with riders
Miami Heat Mobile App
Mobile app providing fans with mobile ticketing, arena information, and other gameday tools.
Design backed by gameday research
Key Lime Interactive
Document smart speaker journey from unboxing, setup, to continued use to discover pain points and opportunities.
Covered Google Home and Amazon Echo
Bose Smart Speakers
Voice and utterance testing for integrations with smart speakers and smart home devices.
Improved Alexa skill performance by 36%
Google Jigsaw Intra
App that helps prevent blocking and tracking for journalists, activists, and citizens in censored countries.
Launch research and design iteration
Zumba Virtual Class Platform
Online class platform that allowed students worldwide to find and join livestream classes.
COVID-19 pandemic emergency project
Zumba Instructor Training Page
Landing page that helps people discover, evaluate, and sign up to become instructors.
30% conversion increase during testing
Sommos
Platform where instructors run their business and sell classes, memberships, and on-demand video.
Fitness content creator platform
Zumba ZIN Studio
Allows instructors to manage, schedule, and livestream their online classes to students worldwide.
Evolution of the Zumba Virtual Class Platform
Zumba AI Choreo Challenge
Tool to help instructors learn new choreography by testing their accuracy and performance.
Early AI and ML algorithms
Synovus Mobile App
Mobile banking application usability testing including financial tools and important workflows.
Findings motivated urgent changes
Zumba WEAR E-COMMERCE SHOP
Updates and enhancements to enhance shopping experience from browsing, to checkout, and returns.
Used analytics to drive design decisions
Zumba Class Buzz
Instructor marketing app updates and improvements to address post-launch needs and feedback.
Expanded template libraries and tools
Oracle Clinical Connector
Data integration tool for clinical trial staff to copy patient data from their health record into study forms.
Reduced data entry time by 78%
Oracle Patient Recruitment
Platform for health systems to identify, assess, and enroll eligible patients into clinical trials.
Lead designer from discovery to shipping
Oracle Hackathon
Tool that matches relevant clinical trials based on a patient's medical history and eligibility.
Patent pending
